Reference

18hoki Privacy Policy for Your Account

Your account details, DANA or QRIS status, and device session are handled under the 18hoki Privacy Policy, so you can understand what we collect before opening an account.

Account clarityWallet recordsDevice controlPolicy access

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How Wallet And Account Data Works

18hoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy connects each data point to a practical account step. When you open an account, we use your phone number for verification and keep the details needed to connect your profile with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. A payment

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reference can be checked against your account status without exposing your wallet credentials to our support team. Device and session records help us identify an unusual login or a repeated cashier request. We use this material for account operation, payment reconciliation, safety checks and support replies,
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not for unrelated purposes. Where local law permits, you can ask what data we hold, request a correction or ask about deletion. Service access depends on local law, and we may retain records when a legal, fraud-prevention or account-settlement need requires it.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH PRIVACY

Where To Ask About Your Data

A clear contact route matters when a phone check, wallet status or account record needs explanation. Use the support path connected to your account and include the relevant reference, such as a QRIS receipt or device sign-in time. We use those details to locate the right record while limiting unnecessary disclosure. Requests are handled under this Privacy Policy and access depends on local law.

Team online

Account support

Ask through the account support channel when you need a copy of your stored details, an explanation of phone verification, or help identifying the account record linked to your request.

Wallet assistance

For DANA, OVO, GoPay, QRIS or bank transfer records, include the payment reference and date. We can trace the status without asking you to send a wallet PIN or password.

Privacy request

Send a clear request about correction, access or deletion through our support route. We may ask for account verification before changing records, protecting your details from an unrelated requester.

DATA HANDLING

Six Practical Privacy Commitments

The Privacy Policy is designed around the records we actually need to operate an account. That includes verification details, wallet references, device events and messages sent to support.

Account records

We collect details needed to create and maintain your account, including your phone verification status.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a cashier event with your account.

Device sessions

When you move from a mobile browser into the lobby, we may record session, browser and device signals.

Cookie choices

Cookies can keep a session connected and help us understand essential page use.

Retention periods

We keep records only for the operational, security, dispute or legal reason that requires them.

Changes and contact

To correct a name, phone detail or account record, contact us through the support route with enough detail to locate…

Privacy Policy Questions About 18hoki

These answers address the searches we hear most often about the 18hoki Privacy Policy. They cover account creation, wallet records, mobile sessions, cookies, retention and requests for access or correction. If your situation involves a specific DANA, QRIS or phone-verification event, include its reference when contacting support so we can follow the correct policy path.

It covers account details, phone verification, payment references, device sessions, cookies, support messages, retention and requests to access or correct your records. Service access depends on local law.

We use your phone number to create and verify an account, help protect account access and connect support requests to the correct record. We do not ask for your wallet PIN.

Yes. The policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those references to reconcile status, not to access wallet credentials.

We may record browser, device and session signals when you sign in or move from a mobile page to the lobby. These signals help identify unusual access and account disputes.

Contact us through the account support route and ask for access to your stored records. Include your account details, then complete any verification needed to prevent disclosure to another person.

You can request a correction or ask about deletion through support. We assess the request under the Privacy Policy, and some records may remain when legal, security or settlement needs apply.

Cookies may keep your session active and support essential page functions. Browser controls let you adjust them, but removing necessary cookies can affect sign-in, phone verification or lobby access.

18hoki Privacy Policy for Your Account

Where To Ask About Your Data

Account support

Wallet assistance

Privacy request

Six Practical Privacy Commitments

Account records

Payment references

Device sessions

Cookie choices

Retention periods

Changes and contact

Privacy Policy Questions About 18hoki

01 What does the 18hoki Privacy Policy cover?

02 Why does 18hoki need my phone number?

03 Does the Privacy Policy cover DANA and QRIS data?

04 What device data can 18hoki collect?

05 How do I request a copy of my Privacy Policy data?

06 Can I ask 18hoki to correct or delete data?

07 How are cookies handled on 18hoki?

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